The SME People Playbook
(Brookvale)

Winning at recruitment, retention & everything in between.

Samantha Worth

Recruit Shop | General Manager

Nicole Karagiannis

MyHR | Country Manager AU

Jason Ennor

MyHR | Co-CEO and Co-Founder

The SME people playbook is your crash course in getting employment right, without the bloated HR budget.

Join recruitment expert Samantha Worth (Recruit Shop) and Australian Country Manager and HR expert, Nicole Karragianas (MyHR) as they break down the full employee lifecycle: from smart hiring and seamless onboarding to performance management and long-term retention.

Moderated by MyHR Co-Founder and Co-CEO Jason Ennor, this session is packed with practical advice, real-world examples, and cost-effective strategies tailored for Aussie businesses with 10–50 employees.

You’ll walk away with tools you can use—and a few laughs along the way.

In this session, you’ll learn:

Recruitment

  • How to attract great candidates on an SME budget
  • Writing job ads that cut through the noise
  • Common hiring mistakes (and how to avoid them)
  • How to use AI to streamline your recruitment process

Onboarding

  • Making a strong first impression
  • Setting expectations from day 1
  • Compliance without the red tape
  • Integrating new hires quickly

Performance

  • Simple frameworks for managing performance
  • Giving valuable feedback  – Turning tricky conversations into results
  • Making reviews feel human, not corporate

Retention

  • Why people stay (and why they leave)
  • Building loyalty without spending a fortune
  • Preventing burnout and disengagement
  • Creating clarity, purpose, and growth

Date, time and location:

  • Thursday 14 August | 3 pm – 5pm AEST
  • Valentine’s Bar at Chalky’s, Brookvale
Recruit Shop
Australia and New Zealand’s best priced recruitment agency

Our consultants use innovative recruitment processes, state of the art technology and work closely with our clients to progress them straight to interview stage.

My HR
All-In-One Trusted HR Platform.

Expert human advisory backed by advanced AI —all in one powerful, easy-to-use HR platform including HR advice, payroll, onboarding & more.

Samantha Worth
Recruit Shop | General Manager

With years of industry experience, Samantha helps SMEs across Australia and New Zealand hire smarter through Recruit Shop’s low-cost, efficient recruitment model—simplifying hiring and expanding access to quality candidates for every business.

Jason Ennor
MyHR | Co-CEO and Co-Founder

Jason Ennor is one of NZ’s preeminent Human Resources (HR) thinkers and leaders. Believing there was a more intuitive way to deliver core HR services, Jason left a 15-year-long career in corporate HR and co-founded MyHR.

Nicole Karagiannis
MyHR | Country Manager AU

Nicole is a Chief People Officer with 15+ years in HR, spanning government, private, and multinational sectors. Known for her integrity, strong communication, and ability to build relationships across cultures, she’s led HR strategy from the ground up.

Australia

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Dave Russell
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Excellent service from James in finding candidates for our small Building Design firm, strongly recommend to anyone in need of recruiting assistance.
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James Fay
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We cannot recommend Miles at Recruit Shop highly enough. He was relentless in his efforts to help us find the right person and a good communicator throughout the process.
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JB Trenchless
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We worked with James from Recruit Shop who helped find very suitable candidates for our role. The process was great and we will use these services again when hiring for similar roles.
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Melissa Carroll
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Thanks Lisa for your help in finding our new employee!
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Rain Francis
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Very easy process, saving lots of time and stress. Tom was very friendly, efficient and easy to work with. We quickly found a great candidate.
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Marne Puls
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At KIN, we use Recruit Shop for all of our recruitment needs across several companies within the KIN family. Lisa has been fantastic to work with — she consistently sends through strong candidates and is proactive in keeping in touch, even when a role is not running as hot. Lisa is always professional, approachable, and responsive, making the recruitment process smooth and efficient. Her ongoing communication and understanding of our business needs are greatly appreciated, and we value the relationship we have built with her over time. We would highly recommend Lisa and Recruit Shop to any business seeking reliable and professional recruitment support.
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James Catchpole
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Very polite and service driven. Communicated excellently and kept me well informed of all things happening. Even when they swapped people I got the same attention and quiality.
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Simon Hrycyszyn
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Dealing with James from the Recruitshop was a great experiance James went above and over what someone would expect to fill the role of a spare parts interpreter, James kept in touch with updates and progress, his dedication to fill the role was excellent. The canidate he found for us is preforming well and would have been impossible without the Recruitshop as i have tried many other Reruitment agencys for the same position. I would recommend James and the Reruitshop at the highest level he was professional, organised and provided excellent customer service thanks James
Award badge featuring a gold trophy with a blue ribbon, labeled 'Australian Small Business Champion Awards 2020 Finalist'
Gold trophy with a blue ribbon displaying 'Australian Small Business Champion Award 2026 Winner'.